FAQ
Ordering
How do I find the right size?
Shopping for the perfect fit? We've made it super simple! On every collection page, click on the “Filter”option at the top left. From there, you can:
1️⃣ Hide out-of-stock items (so no heartbreak!)
2️⃣ Set a budget-friendly price range.
3️⃣ Filter by product type or size to find exactly what fits.
We know the disappointment of loving something only to find your size isn’t there—this tool saves you from that pain. ❤️
When will my order be delivered?
We deliver on weekdays only (weekends and public holidays are our days off). Place your order by 12 pm for same-day shipping, or we’ll ship it the next business day.
💌 Need your order urgently? Contact us at WhatsApp: 99367 42366. or Email: help@nimbukids.in, and we’ll do our best to make magic happen.
When can I come to your warehouse to pick up my order?
We usually need one day to prepare your pickup order. If you’re in a rush, place your order before 12 pm, and we’ll have it ready for same-day pickup at:
How can I track my order?
After you place your order, we’ll send you a confirmation email with a tracking link. Click on it to follow your package’s journey to your doorstep!
Shipping, Returns & Sell with us
We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.
What happens when my kids outgrow the outfits?
No need to stress! With our Buy-Use-Return Program, you can send back outgrown outfits. In return, you’ll getNimbu $$ credits to use on your next purchase. It’s a win-win: less waste for the planet and more savings for you! 🌍
What is the shipping policy?
Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.
Do you ship overseas?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
Get in touch
Have questions about your order, or a general enquiry?